frequently asked questions

FAQs

How can I book an in-person nail appointment?

Effective 12/1/25, Orlando Nail Tech does not service clients in studio. However, Orlando Nail Tech is available for editorial work (photo shoots, TV shows, etc.). If you would like more information on booking editorial nail art services, contact the team HERE.

What length options are available for custom press on nails?

All hand-painted press on nails start at medium length and go up to XXL length. Ready-to-ship nails may be available in shorter lengths (limited quantities).

What is the turn around time for custom, hand-painted press on nails?

Standard production time is 7 days and does not include shipping time. Production will not begin until your digital sizing kit is received.

Do you accept rush orders?

Yes, we do accept a limited number of rush orders for an additoinal fee. Please choose the Rush Turnaround add-on when placing your order.

If I buy products and custom press on nails, when will my order be shipped?

In-stock products will be shipped on the next business day. Your custom press on order will be shipped once production is complete, so you may receive multiple packages for one order.

What are the shipping options?

We use FedEx as our shipping partner to ensure timely delivery. The cost will depend on the shipping speed you choose and all orders come with tracking and signature confirmation.

What is your refund policy?

For merchandise, a full refund or store credit will be given for unopened, unused items only.

NO REFUNDS/EXCHANGES on press on orders (custom and ready-to-ship) and all digital products.